Viviana Ortiz Pastrana (born September 12, 1986) is a Puerto Rican actress, model and beauty pageant titleholder who was crowned Miss Universe Puerto Rico 2011 on November 4, 2010 and represented Puerto Rico at Miss Universe 2011 where she placed Top 16.

Ortiz was born in Corozal, Puerto Rico to H├ęctor Ortiz and Mercedes Pastrana. She is the middle child, and have an older sister and a younger brother.

She earned a bachelor's degree in telecommunications from the Sacred Heart University of Puerto Rico , graduating magna cum laude . [4]