“ The Department of Commerce, Osmania University, one of the oldest and largest departments in the country, has been serving for the last 75 years for its noble contribution to the commerce education & literature and unstinted service to the student community...
The Department is running several streams of commerce courses at both undergraduate and post graduate levels catering to about 1,40,000 undergraduate students and to about 1,500 post graduate students. “

University College of Commerce and Business Management (UCC & BM) was started as an independent unit in August 1975 with two departments, namely, Department of Commerce and Department of Business Management. Earlier, these two departments were part of the University College of Arts and Social Science. In order to meet the requirements of accommodation for the Department of Commerce and Business Management, the present building was constructed.

“ The Department of Commerce, Osmania University, one of the oldest and largest departments in the country, has been serving for the last 75 years for its noble contribution to the commerce education & literature and unstinted service to the student community...
The Department is running several streams of commerce courses at both undergraduate and post graduate levels catering to about 1,40,000 undergraduate students and to about 1,500 post graduate students. “

University College of Commerce and Business Management (UCC & BM) was started as an independent unit in August 1975 with two departments, namely, Department of Commerce and Department of Business Management. Earlier, these two departments were part of the University College of Arts and Social Science. In order to meet the requirements of accommodation for the Department of Commerce and Business Management, the present building was constructed.

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E-services are important in B2C e-commerce for managing customer relations and enhancing sales. Rapidly advancement of technology such as wireless, broadband, smart cards, data warehousing, data mining and agent technologies, are contribute toward the effective accessibility and servicing of the correctly targeted customers for business while providing more choices, options and ultimately power to customers in their transactions with business (Rust and Kannan, 2003). Further e-service provides a new business paradigm for the organizations operating in the electronic environment. Below figure show a paradigm shift from traditional e-commerce to e-service.


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